Our House Rules

Get to know Osbisy’s legal terms and policies


Shilling is prohibited on Osbisy, as outlined in our Buyer Policy and Seller Policy.

There are multiple types of shilling, including, for example, when a seller does the following:

  1. Has a friend or family member purchase an item and leave a biased, inauthentic, or untruthful positive review.
  1. Compensates a third party through free or significantly reduced items, samples, cash or other compensation, to purchase and leave a biased, inauthentic or untruthful positive review.
  1. Opens or uses additional accounts posing as an independent buyer to take inauthentic action on the first account. This could include purchasing an item to leave a review for the first account, deceptively favouriting the first account’s shop or listings, upvoting positive reviews on the first account in order to position them more prominently, or taking any other actions to artificially inflate the first shop’s reputation. This is also called “sock puppetry.”

Transactions between friends and family

Transactions and reviews between friends and family are not considered shilling as long as they reflect the honest, unbiased opinion of the buyer and meet the following criteria:

  1. The transaction must occur on Osbisy.
  2. The buyer and seller may not share a material connection (such as a shared bank account, credit card or financial interest in the shop being reviewed).
  3. The buyer must not be paid or otherwise compensated for the review, unless this is available to all buyers (such as a discount offered on next purchase for leaving an honest review).
  4. The sole purpose of the transaction may not be to leave a review.
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