Your shop

• A notice will appear at the top of your shop page saying that you’re taking a short break. The Add to basket button will be greyed out.
• Your shop will still appear if someone searches for your exact shop name, but will not appear as an auto-suggestion in Search or other shopping tools.
• Your items won’t appear in Search.
• Other Osbisy members who visit your shop can sign up to be notified by email of your return.
• You’ll have access to your orders, cases, and Messages.
• You can issue refunds and cancel orders.

When your shop is in Holiday / Vacation Mode, you still need to uphold your commitments as a seller to your buyers. Fulfilling sold orders or participating in any open cases will still be required.

Your listings

• You can make edits to current listings the same as you would when your shop is not on holiday.
• You can list new items and save them as drafts. You won’t be charged a listing fee until the listing is actually published once you return from your holidays.
• If you have auto-renew turned on for listings in your shop, these listings set to auto-renew will continue to be charged a renewal fee when they expire.

Osbisy Subscription 

• If you have an Osbisy subscription, Holiday / Vacation Mode does not impact your Osbisy subscription billing. Your subscription fees will continue.