Most orders process within 72 hours, although they may occasionally take longer.

If you’re seeing a notification or received an email about a processing order, it means that the transaction is being reviewed by Osbisy. We review all Osbisy Payments transactions in order to reduce risk and ensure the safety of the marketplace.

Once an order has successfully processed, the funds for an order will appear in your payment account. You can view your payment account by going to Vendor Dashboard > Settings > Payment.

Please don’t take any action on these orders until you receive the confirmation email or until you see the funds in your payment account.

Learn more about orders taking longer than normal to process.