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Osbisy Help Centre

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Your Osbisy Account

How to Receive Your Osbisy Payments Deposit

To receive your Stripe Payments deposit, you must have funds available for deposit in your Payment account. These funds must meet any applicable deposit minimums for your location.

 

You can manage your shop finances in the Payment account in Shop Manager. In your Payment account, you can pay your amount due and schedule the deposits of available Osbisy Payment sales funds.

To review your Payment account:

  1. 1. On Osbisy.com, click the Your Account icon, then click Go to Vendor Dashboard.
  2. 2. Click Settings → Payment.
 

How Osbisy Payments deposits work

When you make a sale through Stripe Payments, the funds are first added to your Payment account. Then, according to your deposit schedule below, your available funds will be sent to your bank account. 

You must have a valid bank account on file with your shop. Whenever you update your bank details, a 5-day hold will apply on funds in your Payment account. Once the hold lifts, funds will be sent to your bank account in accordance with your deposit schedule.

In most countries, you can receive your funds if you have a valid credit or debit card on file. 

 

Deposit schedule

If you’re a new seller, by default your funds will be sent to your bank account once your deposit meet above the deposit minimum. You can  view or change your request deposit schedule: 

  1. 1. On Osbisy.com, click the Your Account icon, then click Go to Vendor Dashboard.
  2. 2. Click the Withdraw.
  3. 3. You will see your Current Balance, Minimum Withdraw Amount, and Withdraw Threshold Days.
  4. 4. You can click Approve Request or cancelled Requests
  5.  

Daily deposit minimums

Some countries have a minimum amount of funds for daily deposits. This means that if your amount available for deposit is less than the minimum for your bank account currency, you won’t get a deposit that day.

Daily deposit minimums by bank account currency:

Currency
Daily Deposit Minimum
British Pounds (GBP)
GBP 50.00
Euro (EUR)
EUR 50.00
United States Dollar (USD)
USD 50.00
Canadian Dollar (CAD)
CAD 50.00
Australia Dollar (AUD)
AUD 50.00

When will I receive my deposit?

Depending on your bank, once a deposit is sent out, funds may take up to 3-5 business days to appear in your bank account.

 If a deposit day falls on a bank holiday, available funds will be sent to your bank account on the next business day. If you don’t see your funds after 5 business days, reach out to your bank for assistance.

 

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