To ask a question about an item on Osbisy.com:

1. 1.On a listing page, click Support Ticket Seller under the listing title.
2. 2. If you aren’t already signed in to your Osbisy account, you’ll be prompted to sign in.
3. 3. Type your question into the textbox.
4. 4. Click Send. The seller will be notified of the new Message and can respond.

Sellers can help you with:

• Item details like size, colour, and materials.
• Delivery information like when an item will be dispatched.
• Return and exchange policies, since each seller sets their own policies.

Who are sellers?

Each shop on Osbisy is independent. Shop owners (or “sellers”) are independent micro-businesses who create or curate their own inventory and manage their own orders. If you have questions about an item you’re interested in or a recent purchase, the seller is the best person to ask.