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Osbisy Help Centre

How can we help you?

Shopping on Osbisy OR Selling with Osbisy
Buying on Osbisy
Your Orders
Basket & Payment
Your Osbisy Account

How to Contact Osbisy Support

Osbisy Support can help you with account, shop, or purchasing issues over chat, phone, or email.
Contact Osbisy Support

You must sign in to your Osbisy account to contact Osbisy Support. This helps us verify your identity and provide you with quicker customer support. If you can’t sign in and need to contact Osbisy Support, follow the steps in this article.

You can also register for an account if you don’t already have one.

You need to sign in to your Osbisy account to contact Osbisy Support. I’m having trouble signing in.

Questions about your order

If you have questions about an item or order you purchased, you can contact the seller. Sellers can help with order tracking or specifics about an item.

If the seller isn’t responding, contact Osbisy Support.

Problems with your order

If you don’t receive your order or it doesn’t match the description in the listing on Osbisy, you can open a case with the seller. 

Learn more about Osbisy’s case system.

 

Get help setting up your shop

Congrats on starting your Osbisy shop! We have plenty of resources to help you get started:

  1. – Learn how to set up your shop.
  2. – Get paid for all your hard work with Osbisy Payments.
  3. – Quote buyers accurate postage costs with calculated postage.

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